Independent Service
Not affiliated with any government agency
Customer Support
Available at support@vaclaims.app
Subscription Terms
Clear billing and cancellation policies
User Responsibilities
Acceptable use and compliance requirements
By accessing or using VAClaims services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site and its services.
These terms constitute a legally binding agreement between you and VAClaims. We reserve the right to update these terms at any time, and your continued use of our services constitutes acceptance of any changes.
NO GOVERNMENT AFFILIATION
VAClaims is NOT affiliated with, connected to, endorsed by, sponsored by, or in any way officially associated with:
- The U.S. Department of Veterans Affairs (VA)
- Any federal, state, or local government agency
- Any official government entity or program
- Any government contractor or official representative
We are an independent, private company providing services to veterans. Any reference to government agencies, programs, or services is for informational purposes only and does not imply endorsement or affiliation.
Official VA services are available directly through VA.gov and official VA facilities.
VAClaims provides independent tools and resources to assist veterans with:
- Disability claims preparation and documentation
- Form generation and completion assistance
- Educational resources about VA benefits
- Community forums and peer support
- Claims tracking and status monitoring
Our services are designed to supplement, not replace, official VA services and professional legal or medical advice.
Subscription Plans
VAClaims offers various subscription plans with different features and pricing. All subscription fees are clearly displayed before purchase and are billed in advance.
Billing Terms
- Subscriptions are billed monthly or annually as selected
- All fees are non-refundable except as required by law
- Automatic renewal occurs unless cancelled before the next billing cycle
- Price changes will be communicated 30 days in advance
- Failed payments may result in service suspension
Free Trial Terms
Free trials, when offered, automatically convert to paid subscriptions unless cancelled before the trial period ends. You will be notified before any charges are applied.
How to Cancel
You may cancel your subscription at any time through:
- Your account settings dashboard
- Contacting customer support at support@vaclaims.app
- Following the cancellation link in billing emails
Cancellation Effects
- Cancellation takes effect at the end of your current billing period
- You retain access to paid features until the subscription expires
- No partial refunds for unused portions of subscription periods
- Account data is retained according to our Privacy Policy
- You may reactivate your subscription at any time
Refund Policy
Refunds are generally not provided except in cases of billing errors or as required by applicable law. If you believe you are entitled to a refund, contact support@vaclaims.app within 30 days of the charge.
Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Prohibited Uses
You agree not to:
- Use the service for any unlawful purpose or in violation of any laws
- Impersonate any person or entity or misrepresent your affiliation
- Interfere with or disrupt the service or servers
- Attempt to gain unauthorized access to any part of the service
- Share false or misleading information
- Violate the intellectual property rights of others
Information Accuracy
You are responsible for ensuring that all information you provide is accurate, current, and complete. You must promptly update any changes to your information.
No Legal or Medical Advice
VAClaims does not provide legal, medical, or professional advice. Our services are for informational and educational purposes only. Always consult with qualified professionals for legal or medical matters.
Service Availability
We strive to maintain service availability but do not guarantee uninterrupted access. Services may be temporarily unavailable due to maintenance, updates, or technical issues.
Limitation of Liability
To the maximum extent permitted by law, VAClaims shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use.
No Guarantee of Results
We do not guarantee any specific outcomes from using our services. Success in VA claims depends on many factors beyond our control, including the merits of individual cases and VA policies.
All content, features, and functionality of VAClaims, including but not limited to text, graphics, logos, icons, images, audio clips, and software, are the exclusive property of VAClaims and are protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our content without prior written consent.
We may terminate or suspend your account and access to our services immediately, without prior notice or liability, for any reason, including if you breach these Terms of Service.
Upon termination, your right to use the service will cease immediately. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
These Terms of Service and any disputes arising out of or related to these terms or our services shall be governed by and construed in accordance with the laws of the United States and the state in which VAClaims is incorporated, without regard to conflict of law principles.
Any legal action or proceeding arising under these terms will be brought exclusively in the federal or state courts located in the appropriate jurisdiction, and you hereby consent to personal jurisdiction and venue therein.
If you have any questions about these Terms of Service, need support, or wish to report a violation, please contact us:
Customer Support
Email: support@vaclaims.app
We typically respond to support inquiries within 24-48 hours during business days.
We reserve the right to modify these Terms of Service at any time. We will notify users of any material changes by posting the new terms on this page and updating the "Last Updated" date.
Your continued use of our services after any such changes constitutes your acceptance of the new Terms of Service. If you do not agree to the modified terms, you must discontinue use of our services.
If any provision of these Terms of Service is held to be invalid or unenforceable by a court, the remaining provisions will remain in effect. The invalid or unenforceable provision will be deemed modified to the extent necessary to make it valid and enforceable.
These Terms of Service, together with our Privacy Policy and any other legal notices published by us on our services, constitute the entire agreement between you and VAClaims concerning our services.
These terms supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and VAClaims with respect to our services.
Last updated: January 15, 2025
Effective date: January 15, 2025
For questions or concerns, contact us at support@vaclaims.app